I get a "The Vector app could not find your Vector via Bluetooth" messageAssigned Number Type Details 16-bit UUIDs The 16-bit UUID Numbers Document contains the following value types: GATT Service, GATT Unit, GATT Declaration Choose Apple menu > System Preferences, click Network, then click Bluetooth PAN in the list on the left. If you have previously connected this device, double-click it to connect. If this device is new to your Mac, click Connect. Select your phone in the Devices list. I am having trouble pairing Vector via my smart device’s Bluetooth Subsections:Open Bluetooth preferences for me.Check for interference, or move Vector away, from other devices using Bluetooth or WiFi such as microwaves, baby monitors, digital cordless telephones. Reboot Vector via Recovery Mode and Erase User Data Vector should show one of these if fully booted: Verify that Vector is fully back in his charger I can’t get past the “Quickly press the button on his back TWICE” messageI am searching for Vector my phone cannot find him Issues
Enable Network Access On My For Bluetooth? Bluetooth PAN InIf this does not solve the issue, please contact Customer Care3. Make sure you press the green circle on the LED strip back button hard - you should hear it click If this does not solve the issue, please Contact UsMy phone “found” Vector but pressing the button twice does not do anything IssueI can’t get past the “Quickly press the button on his back TWICE” message. The list of networks Vector sees does not list the network you are trying to connect to. Vector disconnects and I see one of these icons:I can’t connect when selecting the SSID from the list of available networks that Vector can see Issue I get a "Vector and device need to be on same WiFI" message I get a “Can’t connect to WiFi” message What is firefox for macMove Vector closer and further away from the router and try again to “join network” Verify you are inputting the correct network password Vector sees the desired SSID but when selecting it, the network list always goes blank or the app crashes.I get a “Can’t connect to WiFi” message when tapping “Join network” Issue If the issue persists or if Vector does not see any networks at all, please contact Customer Care Find the MAC address in the CCIS - see below stepsI joined the network but “Can’t reach Anki” Issue Whitelist Vector’s MAC address in your router’s Access Controls. We strongly recommend you connect Vector to an infrastructure network Running the Vector app on a device that is acting as Vector’s WiFi network (Hotspot, tethering, etc.) is not recommended. Academic, Corporate, Hotels, Airport WiFi, Shopping Centers, etc.) this may be named "AP isolation" on an Asus router If on your WiFi access point, you have any privacy separator enabled, please disable since it prevents your device communicating with Vector Verify that your WiFi network supports and has activated 802.11n 2.4GHz or split the network name if you have a dual band router to ensure that Vector and the device are looking for each other on the same 2.4GHz band. I get a "Vector and device need to be on same WiFI" message. session-certs.token.global.anki-services. Some DNS (Domain Name System) and parental control services may block certain services so we need to make sure your device can access: If a file containing “OK” downloads, the Cloud is available and accessible from your device’s WiFi networkCheck that your network can access the DDL cloud services from the device you use with Vector: Enter “ ” into a browser on the same WiFi network as Vector
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